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THESE HOSE WILL CAUSE A MASSACRE & STILL NOT RUN!

About Us

 

Know Hose is a high quality hosiery brand that can be worn up to 50 wears, affordable and made to embrace all female curves. While Know Hose tights covers all curves, embracing all women shapes encouraging them to flaunt their natural beauty. Know Hose provides everlasting pieces, latest trends, classic, and unique products that are all distinctive. Know Hose is for the classy women that like to stand out & set trends. Know Hose allows women to be fully clothed but still have that classy sex appeal. We provide excellent customer service & provide fast shipping to our clients & customers.

RETURN POLICY

We want you to be 100% happy with your order! If for any reason you are not satisfied, you may return unworn, unwashed or defective merchandise within 7 days for a full refund. See below for additional information regarding our return policy. Returns must be postmarked within 7 days from the date your order shipped for full-price merchandise, or 10 days for sale merchandise. If you make your return after the specified time period, you will be credited the item’s current selling price. Any returns received after 10 days will be returned to sender. Items purchased on Knowhose.com must be returned to our Web returns center and cannot be returned or exchanged at any retail locations. All hosiery must be returned unworn, unaltered,with all original packaging unopened, and packaging intact. All shipping and handling charges are non-refundable. We are unable to accept Cash On Delivery. Returns will be processed back to your original form of payment. If paying with Pay Pal, refunds will not be eligible. Please allow us approximately 14 business days to process returns; we will send you a confirmation email when your return is complete. Please note that depending on your credit card company, it may take 1 billing cycle after your credit is applied for it to post to your account. For further assistance, please contact us via email at knowhose@gmail.com or by phone at 1-818-495-5397 6 days per week, between the hours of 10 a.m. and 6pm EST.

 

SHIPPING POLICY

No matter what shipping method you choose, your purchase will automatically be shipped within 7-10business days of payment received unless noted otherwise in product description, with the exceptions of embroidered items and pre-order items. *Some items require additional ship time, this will be noted in item's Full Description. DOMESTIC TRANSIT TIME We ship Monday- Friday. We do not ship Saturdays, Sundays or Federal Holidays. (We define Monday- Friday as business days). Standard Flat Rate Shipping, on average, takes 7-10 business days for delivery, and we ask that you allow up to 11 business days. For guaranteed delivery, we encourage you to ship via our USPS Express Mail option. Shipping Expedited Service, on average, takes 5-7 business days for delivery, and we ask that you allow up to 7 business days. For guaranteed delivery, we encourage you to ship via our USPS Express Mail option. Shipping Next Day Air Saver is guaranteed 2 business day delivery after shipment. Transit time may take an additional 7 days when you order embroidery (a total of 12-14 days). Transit time may take an additional 14 days when you pay by money order (a total of 19-21 days). Pre-order items will ship within 2-4 business days of advertised ship date. DOMESTIC TRACKING When your package ships from our warehouse, you will be notified with a tracking number in our shipping confirmation email. You can track the status of your package at the link below which correspond with the shipping method listed in your email: Track standard UPS shipments at www.ups.com/tracking/tracking.html Track USPS shipments at www.usps.com For faster delivery, you may elect to ship Next Day Air Saver (2 Business Days after shipment) INTERNATIONAL TRANSIT TIME We ship International Airmail; for faster delivery, you may elect to ship Global Express Mail We ship Monday- Friday. We do not ship Saturdays, Sundays or Federal Holidays. (We define Monday- Friday as business days) Shipping Standard Rate International, on average, takes 15-30 business for delivery. Please note your government’s Customs may hold your package up to 8 weeks. Transit time generally takes an additional 7 days when you order embroidery (or a total of 22-37 days). INTERNATIONAL TRACKING Shipping International Airmail, your package can be tracked within the United States at the website listed below. However, once a package leaves the United States it can no longer be tracked. If tracking is important, we encourage you to ship via our Global Express Mail option. www.usps.com

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